#App1 pstrax how to
#App1 pstrax software

#App1 pstrax software

There is nothing about the software that we have an issue with at this time. The software package has definitely made deficiency reporting more efficient and easier to manage without having paper all over the place. I passed the maintenance and config changes to two of our members who were not the most tech savvy and they have taken to it without any issue. During every step of the process there was excellent communication and they were more than willing to do anything we needed to make sure the go live was as painless as possible. The team at PSTrax took any form of information that we had from our current check and inventory sheets and did the heavy work of inputting the data for us. The implementation and setup of the software was very easy.

Because of the this we also have added the PPE module and have plans for additional modules in the future. I would definitely recommend any agency looking for a simple to use software package for daily vehicle and station checks to look at PSTrax. Being a smaller company they are able to effect changes quickly without the red tape of a larger organization. Communication with the team has always been excellent and they truly care about the customer experience. PSTrax from our first phone call inquiring about the product to our implementation could not have been easier to work with. It has been overwhelmingly successful and well received by all members in the department. We were still using paper when we transitioned to PStrax. It is hard to find cons with this software as it exceeded our expectations. A simple concept that helps tremendously.

#App1 pstrax how to

If you forget how to add an apparatus to the fleet, you can get almost immediate help from any of their staff, or take a look at the tab with all the videos and you'll find exactly what you need. What is also very, very helpful, is the access to videos and documents for each specific function. PStrax met every request and curtailed the program to meet specific and unique schedules for our department. The customer service exceeded our expectations as we had many requests in the early days of implementing the program. Very user friendly, and very straight forward to get all of our personnel logged in, trained, and up and running. What we liked most about this software was how intuitive it is.

This feature alone created new efficiencies as the proper point person(s) is notified immediately and is automatically documented.

For example, a flat tire will generate an urgent email to Fleet, whereas an SCBA failure will generate an email to our SCBA responsible within the department. For example, if we have equipment issues or alerts, these can be posted in real time and emails will automatically be sent to whomever we choose, even depending on what the issue is. We now have an extremely powerful tool that is not only utilized by fire department staff, but by our Public Works Fleet Division. We got buy-in from staff becuase this allowed us to go fully 'paperless'. Our organization, like most nowadays, places a high priority on environmental awareness.